Care Instructions
How do I take care of my jewelry?
Last on, first off
Put on your jewelry after applying lotions, perfume, or hair products to avoid buildup.
Keep it dry
Remove before swimming, showering, or exercising. Moisture and sweat can affect both silver and gold vermeil over time.
Store it right
Use your Hermin box to protect each piece when not in use. Avoid storing silver in humid places like bathrooms.
How do I use the polishing cloth?
Gently rub your jewelry with the provided polishing cloth to remove tarnish and restore its shine.
Use light, even strokes and avoid washing the cloth, as it contains special cleaning agents.
A polishing cloth will be included with your order, but if you ever need an extra, just let us know — we’re happy to send more.
Shipping & Returns
Shipping in US
All orders are dispatched from our US warehouse in California or Washington within 1 - 2 business days.
Returns
We accept returns within 30 days of delivery for unworn jewelry in its original packaging. To start a return, email customer@shophermin.com with your order number.
We’ll provide instructions and a prepaid shipping label for eligible orders. Refunds are issued to your original payment method once the item is received and inspected.

Fair Pricing, No 10x Markups
We skip the middlemen and luxury markups — so you pay for quality, not hype.